STUDIO POLICIES

 

  • FEES - All fees must be paid in full by the due date indicated on the invoice. Failure to do so will result in a payment reminder being sent with an additional late fee of $20.  Lessons will be suspended (and thus forfeited) until fees are paid in full, late fee inclusive.

 

Invoices are emailed during the final week of the previous term according to the email address provided on my Student Information Forms upon enrolment. Please ensure your contact information is kept up to date. I take no responsibility for sending invoices to disused emails. Late penalties will still apply.

 

Please include the invoice number in the payment description for all electronic transfers.

 

  • INSTRUMENT - Students are expected to have a good quality, full-size piano to practice on at home. Acoustic pianos are preferred, but beginners are permitted to have at a minimum, a full-size (88 keys) digital piano with weighted keys and fixed pedals.

 

  • FOOD & DRINK – is not permitted in the studio.  This applies for both children and parents.

  

  • STUDENTS – Inappropriate / disrespectful behaviour by the student during their lesson will result in immediate termination of that week’s lesson.

 

  • TEACHING SCHEDULE – Lessons are taught during the NSW public school teaching weeks, unless otherwise stated.  The total number of lessons per term is non-negotiable.

 

  • MISSED LESSONS - It is important to have a strong routine of lesson attendance. Missed lessons will not be refunded unless it is the teacher who is required to cancel a lesson. In this circumstance an electronic funds transfer will be issued by the following lesson.

 

Your lesson time is set aside especially for you. Catch-up, make-up or rescheduled lessons are not available. However, if you provide a notice of absence prior to 3pm Mon-Fri or 9am Sat of the day of your lesson, you are welcome to use your lesson time in one of the following ways:

 

1. A Skype lesson at your usual lesson time.

 

2. To request new lesson assignments to be sent to you via email for that week.

 

 

  • PRACTICE EXPECTATIONS AND COMMITMENT – Learning to play an instrument is an ongoing endeavour which requires dedication and discipline.  The weekly lesson is a very small part of the week and it is the responsibility of both the parent and the student to ensure that the remainder of the week is productive so that lesson assignments are completed each week.

 

It is the position of this studio that any other extracurricular activities are not considered valid excuses for not practicing during the week.

 

  • ILLNESS - If you or your child arrives to a lesson displaying any sign of illness, you will be asked to leave immediately and your lesson will be forfeited. In case of illness a Skype lesson is available if notice is given as per above.

 

  • PUNCTUALITY – Please respect your lesson time and arrive in a calm and punctual fashion.  Late arrival will not result in an extension beyond your scheduled lesson time.  If you arrive early, please remain quietly outside until the previous lesson has concluded.  Do not allow your child to cause disruption by being noisy while waiting to come in.

 

  • TERMINATION – Parents may choose to discontinue lessons at any time; however there will not be a refund for lessons already paid for.

 

Continued failure to adhere to Studio Policies may result in the termination of lessons.